Director of Engineering, Infrastructure

Klaviyo is seeking a Director of Engineering (Production Infrastructure) to helm the creation and management of a high-performance platform supporting rapid innovation by R&D teams. The role defines pillars of infrastructure (compute, storage, networking, observability), sets principles guiding their use, and develops platform primitives that empower engineering teams to bring ideas to life seamlessly. The Director collaborates with engineering, security, and finance leaders to shape the infrastructure blueprint underpinning scalable, secure, and cost-effective operations. Based in Boston, MA. Posted 2026-06-15.

• 10+ years of experience in infrastructure, SRE, platform engineering, or security engineering, with at least 5 years managing managers and senior ICs. • Deep understanding of SRE principles, with proven expertise in designing effective SLOs and SLIs, managing incidents, and ensuring capacity planning and operational continuity. • Experience with LiveSite culture and standing up or strengthening LiveSite culture inside engineering orgs. • Technical expertise across public cloud services, container orchestration, service meshing, data storage, and observability at a systems level. • AI-curious with hands-on experience using AI to drive smarter, more efficient infrastructure operations. • Ability to balance strategic thinking with tactical execution, ensuring infrastructure solutions are future-proof and scalable. • Org builder who knows how to scale a team thoughtfully, develop high-potential engineers into managers, and create conditions for leaders to emerge and grow.